Please read these Terms and Conditions carefully before registering or using any services on the 96bets platform. By registering an account, you agree to be bound by all the conditions stated below.
A summary of the six most important points in the 96bets Terms and Conditions before you read the full document.
The 96bets platform is open only to players aged 18 and above. Registration by underage individuals is strictly prohibited and any account will be suspended immediately if verification fails.
Each player is only permitted one active account. Registering multiple accounts under a single individual is a serious violation that may result in the freezing of all associated accounts and forfeiture of balances.
All bonuses are subject to rollover requirements before a withdrawal can be made. The rollover requirements and minimum betting limits for each promotion are clearly stated on the Promotions page.
Withdrawals may only be made to a bank account or digital wallet registered in the same player's name. 96bets does not process withdrawals to third parties or accounts under a different name.
Any attempt to exploit system bugs, commit bonus fraud, or engage in money laundering will result in immediate account closure and the withholding of all funds in the account.
96bets reserves the right to update the Terms and Conditions at any time. Notification will be sent via your registered email. Continued use of the platform after notification is deemed acceptance of the new terms.
In these Terms and Conditions, the following words and phrases carry the meanings as defined:
In the event of any conflict between the Bahasa Melayu version and any other version of this document, the Bahasa Melayu version shall apply for players registered in Malaysia.
To register and use the 96bets platform, you must meet all of the following eligibility requirements:
During registration, you are required to provide accurate, complete, and current information including your full name, date of birth, email address, and phone number. Any false or misleading information provided during registration constitutes a violation of these Terms and may result in immediate account closure.
96bets reserves the right to require identity verification (KYC) at any time. Documents that may be required include a national ID, passport, bank statement, or recent utility bill. Failure to provide the requested documents within the specified timeframe may result in temporary suspension or account closure.
Each player is only permitted to have one (1) active account on the 96bets platform at any one time. Holding multiple accounts — whether under the same name, different details, or different devices — is strictly prohibited.
You are solely responsible for keeping your account password confidential. 96bets will not be held liable for any losses arising from unauthorised access resulting from your failure to protect your login credentials.
96bets does not allow account transfers to another party. An account belongs exclusively to the player who registered it and may not be sold, transferred, or leased to any third party.
All deposits and withdrawals on the 96bets platform are processed in Malaysian Ringgit (MYR). Supported payment methods include FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and direct bank transfers to all major Malaysian banks.
| Transaction Type | Minimum Limit | Maximum Limit | Processing Time |
|---|---|---|---|
| FPX / Bank Deposit | RM 20 | RM 50,000 / day | Instant |
| EWallet Deposit | RM 10 | RM 10,000 / day | Instant |
| Bank Withdrawal | RM 50 | RM 30,000 / day | 5–30 minutes |
| EWallet Withdrawal | RM 30 | RM 10,000 / day | 5–15 minutes |
Withdrawals can only be processed to the account registered under same player name with a 96bets account. 96bets does not process withdrawals to third-party accounts under any circumstances. This requirement is part of our AML (Anti-Money Laundering) compliance measures.
96bets reserves the right to request additional verification before processing withdrawals that exceed certain limits or where signs of suspicious activity are detected. These verification requests are part of our efforts to protect the security of your account.
96bets offers a wide range of bonuses and promotions for players, including welcome bonuses, deposit bonuses, cashback, weekly rebates, and tournament prizes. All bonuses are subject to specific terms stated on the Promotions.
96bets reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Such changes will not affect bonuses that are currently undergoing a valid rollover at the time the change is made.
All wagers placed on the 96bets platform are final once confirmed by the system. Players are responsible for ensuring all betting details are accurate before confirming any transaction.
96bets reserves the right to void bets under the following circumstances:
For casino games, outcomes generated by a certified RNG system are final. Any dispute regarding a game outcome must be submitted within 72 hours of the time the game took place.
Players are prohibited from engaging in any of the following activities on the 96bets platform:
The collection, processing, and storage of your personal data is governed by Privacy Policy 96bets, which forms part of these Terms and Conditions. By accepting these Terms, you also agree to our Privacy Policy.
96bets uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your financial data is never stored directly on our platform — all payment information is processed through certified and secure payment gateway providers.
You agree that 96bets may share your information with relevant authorities if required by law, or with third-party service providers necessary for platform operations, subject to strict confidentiality agreements.
96bets reserves the right to suspend or close a player's account at any time with or without prior notice in circumstances such as a breach of these Terms, suspected fraudulent activity, or failure to pass KYC verification.
Players may also close their own account at any time by contacting our customer support team. Prior to closure, all outstanding bonus rollover requirements will be voided and any valid cash balance (excluding bonuses) will be processed for withdrawal once verification is complete.
As part of our commitment to responsible gaming, players may choose to temporarily or permanently suspend their own account through the account settings. Available options include a 24-hour, 7-day, 30-day, 6-month suspension, or permanent closure. For more information, visit the Responsible Gaming ours.
96bets shall not be liable for any indirect, consequential, or punitive losses or damages arising from the use of or inability to use the platform, including but not limited to:
96bets's total maximum liability to any player under any circumstances shall not exceed the net deposit amount made by that player within the 30 days preceding the claim.
These Terms and Conditions are interpreted and governed in accordance with the laws applicable to the operation of online gambling platforms. Any dispute arising from or relating to these Terms shall first be resolved through voluntary negotiation between both parties.
If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the dispute to binding arbitration in accordance with the procedures set by the relevant regulatory body.
All official communications regarding disputes must be made in writing and submitted to the 96bets support team via email at [email protected].
If you have any questions about these Terms and Conditions, or need further clarification on any section, the 96bets customer support team is ready to assist you through the following channels:
Our team speaks Bahasa Melayu and operates 24 hours a day, 7 days a week, including public holidays.
A quick-reference table for the most frequently asked questions about platform terms.
| Item | Details | Status |
|---|---|---|
| Minimum Age Limit | 18 years and above. Age verification is required during the KYC process. | Required |
| Number of Accounts | One active account per player. Duplicate accounts will be closed without notice. | Required |
| Minimum Deposit | RM 10 for eWallet, RM 20 for FPX / bank transfer. | Active |
| Minimum Withdrawal | RM 30 for eWallet, RM 50 for direct bank transfer. | Active |
| Withdrawal Time | 5–30 minutes for 87% of requests. Additional verification may be required. | Active |
| KYC Requirements | Identity documents are required before the first withdrawal or upon request. | Required |
| Rollover Bonus | Varies by bonus type. Clearly stated on the Promotions page. | Applicable |
| Currency | Malaysian Ringgit (MYR) only. No currency conversion fees. | Active |
Answers to the most frequently asked questions about the 96bets platform Terms and Conditions.